Our mission is to focus on creating top-notch box packaging using the latest techniques and stylish designs on premium materials and elevate the value of your products in the market.
With a dedicated creative team, BoxJojo will aim to lead the packaging industry, offering clients efficient service, quick turnaround times, and cost-effective solutions. This makes us incomparable and exceptional in our competitive world!
No Minimums
High-Quality Material
Custom Sizes
Bulk Discount
Eco-Friendly Packaging
Sample Availability
Fast Turnaround
Free Design Support
Responsive Support
Free Shipping
Boxjojo provides customized services and products according to customers’ requirements. If the products do not meet the client’s specifications, clients are requested to inform the company within 3 business days.
Production Side Defects:
If the error is confirmed to be the company’s mistake, Boxjojo will reprint the entire order, with the company’s decision regarding errors and responsibility being final. Customers have 7 business days to return the order at their own shipping cost and are required to provide proof of errors through digital photos to assist with the reprint process.
Client Side Defects:
If the flaw or mistake is on the customer’s side and they request a refund, they must return the entire order. In this case, customers are responsible for covering shipping, setup, printing, and billing costs associated with the refund.
Cancellation of Order:
Once the proof is accepted, the printing job is quickly forwarded to the press department. Customers have a 4-hour window to cancel the order after approval. If canceled after processing, a 5% cancellation fee will apply. Once production has started, refunds are not available; however, free storage can be provided, and the order can be shipped when needed.
Customer Support:
For questions regarding shipping, returns, or cancellations, please contact the company via online chat support, by calling, or by emailing for assistance.
Our Standard Turnaround Time:
The standard order takes 7-8 business days for production, followed by 2-3 business days for shipping once production is complete.
Rush Order Turnaround Time:
For quick orders, it usually takes about 5 to 7 business days to make and ship your items. The time may change based on how difficult the project is. Sometimes, orders can be finished faster, but sometimes they might take a bit longer.
Logistics Companies:
Packages are sent using fast services from trusted companies like UPS, DHL, and FedEx to make sure they arrive safely on time.
Shipping Time Changes:
Shipping times can change based on where you’re sending your package and the shipping services available in that area. Sometimes, delays can happen because of bad weather or unexpected events.
Package Tracking Details:
After your order is shipped, customers will get tracking details to see where their package is and when it is expected to arrive.
Customer Care:
If you have any questions or need help with deadlines, please contact our support team. They can help you find faster delivery options or fix any shipping problems.
