By placing an order with Boxjojo, you acknowledge and agree to the terms outlined in this Shipping Policy.
Once production is complete, orders are shipped using reputable third-party shipping carriers.
Shipping estimates are provided as guidelines only and should not be considered guaranteed delivery dates.
We offer Free Shipping in the USA.
Customers are responsible for providing complete and accurate shipping information.
Boxjojo is not responsible for delays, additional shipping charges, or failed deliveries resulting from incorrect or incomplete shipping addresses provided by the customer.
If an order is returned due to an incorrect address, additional shipping charges may apply for reshipment.
If your shipment has not been delivered within the expected timeframe, please contact our customer support team.
We will work with the shipping carrier to investigate the shipment and provide updates.
Once your order ships, you can track your order in real time by entering your order details and stay updated on its status from production to delivery.
If you have any questions regarding this Shipping Policy or the status of your shipment, please contact us at support@boxjojo.com.