Last Update: July 15, 2026
Welcome to boxjojo.com. Throughout these Terms & Conditions, the terms "Boxjojo," "Website," "we," "us," and "our" refer to boxjojo.com, its owners, affiliates, employees, and authorized representatives. The terms "you," "your," and "customer" refer to any individual or entity accessing, browsing, or using our website or purchasing our products and services. By accessing our website, requesting a quote, placing an order, or using any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
By using this website, you confirm that:
An order is considered accepted only after:
We reserve the right to refuse or cancel any order at our discretion.
Customers are solely responsible for ensuring that submitted artwork is:
By submitting artwork, you confirm that you own or have permission to use all logos, trademarks, graphics, and intellectual property contained within the files.
Boxjojo is not liable for errors that appear in customer-approved artwork.
Digital proofs are provided for approval before production when applicable.
Production will begin only after receiving the client's final approval.
Once artwork has been approved, Boxjojo is not responsible for any errors, including:
Actual printed colors may vary slightly from what appears on computer screens or printed samples due to:
Minor color variations are considered acceptable industry standards and are not grounds for refunds or reprints.
Production timelines begin after:
Estimated production times do not include weekends, public holidays, shipping delays, customs clearance, weather conditions, or circumstances beyond our control.
Production schedules are estimates only and are not guaranteed.
We work with DHL or FedEx for shipping carriers.
While we strive to meet estimated delivery dates, Boxjojo is not responsible for delays caused by:
Risk of loss transfers to the customer once the shipment has been handed to the carrier.
Customers should inspect deliveries immediately upon receipt.
Any claims regarding:
must be submitted within 45 business days of delivery along with photographs and supporting information.
Failure to report issues within this period may result in the claim being denied.
All orders are custom-manufactured according to customer specifications. Returns or replacements will only be considered if the products are found to have manufacturing defects, production errors, or do not conform to the approved order specifications.
Refunds or reprints may be offered only when:
Refunds will not be provided for:
Orders may be cancelled before production begins.
Once production has started, cancellation requests may not be accepted, and any costs already incurred may be charged.
All content on boxjojo.com, including:
is owned by Boxjojo or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, or distributed without written permission.
You agree not to:
To the maximum extent permitted by law, Boxjojo shall not be liable for:
Our total liability shall not exceed the amount paid for the affected order.
The website and all services are provided "as is" and "as available."
We make no warranties regarding:
Our website may contain links to third-party websites.
Boxjojo does not control or endorse these websites and is not responsible for their content, policies, or practices.
Our Privacy Policy also governs your use of our website.
We reserve the right to modify these Terms & Conditions at any time.
Updated versions become effective immediately upon publication on this website.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Boxjojo operates, without regard to conflict of law principles.
If you have any questions regarding these Terms & Conditions, please contact us at support@boxjojo.com.
By using this website or placing an order, you acknowledge that you have read, understood, and agree to these Terms & Conditions.